Presentations and agendas from past AASFAA conferences, newest first. Session decks are posted as they were delivered.

No conference was held in 2020. The 2021 conference was held virtually. In 2016 the association held a Spring Symposium in place of the annual conference.

2025 — Prescott

AASFAA's 57th anniversary conference. Event details were hosted on an external site: 2025 AASFAA Conference.

2024 — Tempe

AASFAA's 56th anniversary conference, held April 30 – May 2 at the DoubleTree by Hilton Phoenix Tempe. Claudia Rodriquez served as AASFAA President.

No session decks were archived for this year.

2023 — 55 Years of Connection

Conference agenda (PDF). Kelly O'Brien served as AASFAA President.

2022 — Find Your Fit

Spring in-person conference.

Decreasing Your Student Loan Cohort Default Rate: Leading a College-Wide Change Initiative at Mohave Community College
Lisa Downey, Mohave Community College

Burgeoning student debt and the ability of programs to adequately prepare students for jobs that will allow them to repay that debt comprise a topic of great interest in the current higher education policy environment. A key accountability measure used by the Department of Education for more than two decades has been the student loan cohort default rate, which measures the percentage of an institution's student borrowers who default on their federal student loans. Mohave Community College had the sixth highest CDR for two-year public institutions for the FY2009 cohort at 36.7%. At risk of losing all federal financial aid eligibility, the institution underwent an impressive transformation in just three years, during which time MCC decreased the CDR by 8 percentage points through a combination of challenges and appeals, outreach, financial literacy, and student success efforts.

Finding Your Voice: Preparing for Your Most Critical Conversations
Maggie Thom, University of Arizona

As financial aid administrators, we are regularly faced with difficult and conflicting conversations surrounding our professional opinion versus current department policy. This session uses resources such as introspection reflections and self-improvement research to help you gain knowledge on how to best use your voice.

Summer, Intersessions, and Modules
Virginia Hagins, Department of Education

Student-Ready Student Services Office: An Examination of Barriers to Serving Students Successfully
L. Alexander Patrick, PhD, Glendale Community College

This session examines potential barriers in student services offices to serving students in optimal capacities. Barriers are examined at the systemic, cultural, and individual levels.

Delivering an Exceptional Customer Experience
Michelle Enriquez, Citizens Bank

Create positive impressions by understanding the importance of customer service and improving skills to deal with difficult scenarios.

Finding Our Best (not more) Work in Financial Aid
Sarah Everitt, Gonzaga University

Jobs in financial aid are fulfilling but challenging, unpredictable, and stressful. Sarah reflects on finding her way out of overwork and into satisfaction and balance, exploring ideas from a number of bestselling authors, including practical time management tips, goal setting, and values clarification.

Infusing Financial Literacy into Your FA Office
Christe LePeau, University of Arizona

Helping students understand how to make the most of their financial aid can be part of the everyday life of your financial aid office. Learn how to identify your campus needs and implement financial literacy programming for your unique student population, even on a budget.

How to Engage Your Students Better than TikTok
Rosemary Martinez-Kepford, Earnest

With calls, email, texts, letters, and tweets, you might wonder how students still miss your messages. Students are overstimulated, and if you want your message to be heard, you have to think like a social media company.

Supporting Students in a Virtual World
Chris Campbell, Inceptia

While technology and the internet have made the impossible possible, there is also a danger for all of us, and especially students, of subconsciously consuming negative messaging. This session discusses the consequences of FOMO, the effects of social media on spending and saving, and how we can inform and empower students to resist.

Mentorship Programs: Connections that Matter
Martika Hubbard, University of Alaska Fairbanks; Amanda Cornelius, Northern Arizona University

Learn about WASFAA's Rebekah Hoppel Salcedo Leadership Development Program and the mentoring opportunities within, how to become a mentor or mentee, and the value that comes with each.

Institutional Charges
Virginia Hagins, Department of Education

The False Positive: Preparing for Repayment and Avoiding a CDR Disaster
Greg Kerr, ECMC Solutions

With payment relief arriving for millions of borrowers comes anxiety about student readiness, student success, and your CDR. This session discusses where delinquency and default rates may head, the timeline to be aware of, and what you can do now to help students avoid disaster.

2021 — Reuniting Community: #AASFAAStrong

Held virtually, March 24–26, 2021, across three half-days. The program included a keynote, a federal update, a NASFAA and WASFAA update, the annual business meeting, and a closing recognition and awards ceremony.

No session decks were archived for this year.

2019 — Fun Under the Sun (Spring)

Conference agenda (PDF)

2018 — Spring Conference

Conference agenda (PDF)

2017 — Spring Conference 2016 — Spring Symposium

Held Friday, March 4, 2016 at the Desert Willow Conference Center. The association held a symposium this year in place of the annual conference.

2015 — Fall Conference 2014 — Sedona

Held November 6–7, 2014 at the Poco Diablo Resort in Sedona. The program included a keynote from Dr. Brenda Combs, remarks from WASFAA President Kevin Jenson, and an awards ceremony. Full agenda (DOCX).

Transfer Students and the Overlapping Academic Year Dilemma
Phil LeBlanc, University of Phoenix; Diana Mateer, University of Advancing Technology

It seems that more students than ever are attending multiple institutions to complete their degrees, and it is often difficult to counsel them about their loan eligibility. Explaining the concept of annual loan limits to a transfer student can be challenging, along with calculating the right loan period and amount when originating a new loan. This session explores the question of when a student can get more loan money after switching schools, as it relates to both non-term and term-based institutions, and its importance to the 150% Direct Subsidized Loan Limit.

Challenging Negative Attitudes
Kim Thomas, First Marblehead

In any organization, school, or office, when dealing with the public, you must use your opportune moments to create connections. This presentation explores how to challenge individual negativity as well as how to protect yourself from the negativity of others in the office. We look at behavioral models to use in coaching yourself and others in building optimistic responses to any given situation, and how negative norms become entrenched.

Working with Eligible Non-Citizens
Bruce Honer, Department of Education

This session covers the various immigration statuses of eligible non-citizens and their eligibility for Title IV aid, how to confirm eligibility, and DHS issues with some resolution options available.

Consumer Disclosure Requirements for Financial Aid Administrators
Bruce Honer, Department of Education

This session focuses on the consumer disclosure requirements that have generated attention and questions over the last several years, such as the net price calculator and textbook disclosures, as well as a subset of disclosures commonly cited in program reviews.

Student Loans and Credit: An Overview
Carmen Dominguez, American Student Assistance/SALT

Borrowing student loans is a fact of life for many students, and the use of credit cards often quickly follows. Understanding how borrowing impacts credit, and how credit impacts other areas of financial life, is an often missed step in the process. This session walks through the basics of credit reports and scores and how student loans and credit cards fit into the credit picture.

NASFAA's Advocacy and You
Karen McCarthy, NASFAA Senior Policy Analyst

This session touches on the main principles of successful advocacy strategies and gives an overview of how NASFAA enacts those strategies at the federal level through relationships with Congressional staffers, the Department of Education, and the Administration. It also covers tips and strategies for advocating at the grassroots level and outlines how to plan your own advocacy event.

Federal Update
Bruce Honer, Department of Education